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Retail & AI

At Helix we merge industry expertise with cutting-edge AI solutions to revolutionize your retail operations. From personalized customer recommendations to predictive inventory management and automated customer service, our AI solutions empower retailers to drive sales, enhance efficiency, and deliver exceptional customer experiences.

Maximize customer engagement with AI-driven personalized product recommendations.

Optimize inventory management through predictive analytics, ensuring optimal stock levels.

Enhance customer service efficiency with AI-powered chatbots capable of handling a variety of inquiries.

AI is driving a multifaceted transformation in the retail industry.  Retail customers, employees and partners are driven to engage with retailers investing in AI Solutions.
 

  • Customers want AI driven shopping experiences

  • Employees are more productive with AI Solutions

  • Supply Chain Management improves revenue and expense control using AI Solutions

  • Loss Prevention and Physical Security improves profits through Edge AI Solutions

Unleashing the Potential:
How AI is Transforming Retail

Changing Business Outcomes with AI

AI is also helping to reshape consumer expectations from mere transactions to immersive lifestyle experiences. This shift can be seen both online and in physical stores, with innovative features such as augmented reality in fitting rooms and interactive displays powered by generative AI. These advancements mark a departure from the conventional, offering consumers an enriched and personalized journey through the shopping experience.  In a market now predominantly shaped by digitally native Gen Z and Millennials, the demand for personalized and immersive shopping experiences has surged.

Customer Experience

The predictive capabilities of AI play a pivotal role in reshaping inventory strategies. Retailers can leverage historical data, consumer trends, and external factors to forecast demand accurately. Real-time data processing adds an additional layer of agility, allowing retailers to quickly adapt to fluctuations in consumer preferences or unexpected market dynamics. As a result, AI-driven inventory management not only reduces waste but also fosters a more responsive and adaptable retail experience.

Supply Chain Management

AI and Computer vision solutions can be integrated with video surveillance systems to help catch bad actors instantly.  Edge AI solutions can respond to events and actions in real time eliminating loss from bad actors, mistaken customer actions or even employee errors.

Loss Prevention & Security

AI solutions can eliminate many burdensome tasks that hinder employee productivity and engagement.  AI Solutions around automation, inventory monitoring and training are just a few examples of how Edge AI can deliver an improved employee experience.

Employee Productivity & Engagement

Why Helix?

Unlock the power of AI in retail with a partner who comprehends your industry inside and out. Helix offers a dedicated Retail Practice comprising industry experts, a range of retail-focused AI solutions, and advisory services to guide your journey towards smart retail solutions. We leverage our consultancy services, proven use cases, and domain expertise to help you tackle your specific challenges and opportunities with artificial intelligence, ensuring a strategic roadmap tailored to your corporate objectives and existing infrastructure investments. With Helix, your retail business can embrace AI with purpose and impact, integrating prioritized use cases for transformative outcomes.

Retail AI Technology Workshop

Helix is focused on helping retailers build an organizational AI Roadmap.  Helix is focused on supporting your creation of a corporate vision that can be shared throughout the organization to ensure complete alignment between AI and Brand Vision.  The accelerated pace of AI Adoption has created a critical need to ensure all organizational stakeholders and your customers understand you vision.  Helix will support the alignment of technology solutions that meet your brand vision.

Corporate AI Technology Solutions

Helix supports a wide set of solutions focused on elevating outcomes through internal processes such as Supply Chain management, Loss Prevention and Call Center Optimization.  Helix will support your teams alignment on desired outcomes and deliver workshop experiences to deliver AI solutions to meet business objectives.

Store Driven AI Technology Solutions

Helix understand the impact AI has on the customer experience.  The Helix team will deliver workshops and solutions to deliver the brand experiences your company wants to deliver to meet the ever evolving customer expectations.

Retail AI Services

Let's Build Together

CNXN Helix and Retail Practice understand OT and IT technology, have deep domain expertise, and can stitch together a strategic roadmap that combines your organization’s unique corporate objectives, existing infrastructure investments, and integrates prioritized use cases to help your business adopt AI with a purpose and impact.
 

For more information about CNXN Helix Center for Applied AI in Retail, contact your Helix Pro account rep or drop us a line at AI@Connection.com

TechSperience Episode 122:

Transforming Retail Through the Power of AI

The role of artificial intelligence (AI) is becoming increasingly prominent in the retail landscape. Discover how AI is reshaping the retail landscape, from enhancing customer experiences and optimizing supply chains to boosting employee engagement. Join us as we explore practical applications of AI for retailers and uncover the business benefits it can bring.
 

Guests:

Brian Gallagher, Retail Strategy Director at Connection

Jamal Khan, Chief Growth and Innovation Officer at Connection

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